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We’re migrating our content to a new guides site. We plan to fully launch this new site in July. We are making changes to our structure that will help with discoverability and content searching. You can preview the new site now. To help you get up to speed with the new guidance structure, please visit our orientation page .
Reloading a submission
Should you encounter any issues with accessing, viewing, or marking a student submission, you can reload the submission from the server. This will remove the submission from your iOS app and re-download it from the Turnitin server.
- To reload an individual submission, long press on any submission in the assignment inbox (hold your finger down on any submission).
- A prompt will ask whether you would like to reload or cancel. Tap Reload to continue.
Please ensure that any unsynced changes have been synced to the Turnitin server before performing this action.
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