Your Turnitin guidance is moving!
We’re migrating our content to a new guides site. We plan to fully launch this new site in July. We are making changes to our structure that will help with discoverability and content searching. You can preview the new site now. To help you get up to speed with the new guidance structure, please visit our orientation page .
Reloading a submission
Should you encounter any issues with accessing or viewing feedback from your instructor, you can reload the submission from the server. This will remove the submission from your iOS device and re-download it from the Turnitin server.
- To reload an individual submission, long press (hold your finger down) on View Scores and Feedback on the assignment information page.
- A prompt will ask whether you would like to reload or cancel. Tap Reload to reload the submission and try to access your feedback again.
Was this page helpful?
We're sorry to hear that.